To maintain quality and performance, it’s important to understand the experience of partnership and capacity strengthening from the perspectives of those who participated in a capacity strengthening event. For this reason, CRS has developed a monitoring instrument called capacity strengthening scan (csSCAN). Each individual participant’s reflections help inform how well (or not) the capacity strengthening interventions are working, and whether they are consistent with CRS’ partnership principles.

 

csSCAN, based on SenseMaker methodology, allows users to quickly and easily gather feedback on their participants experience of capacity strengthening. It then presents this feedback via an interactive results dashboard.

 

The csSCAN Manual:

• Introduces the csSCAN tool;
• Describes how to access the SenseMaker Data Collector site to submit feedback on your experience with capacity strengthening;
• Describes how to access the dashboard with live results; and,
• Explains how to interact with the data and interpret the visuals.

 

To experience a demonstration of how the data collector works click SenseMaker Data Collector.

 

For further information please contact: partnership@crs.org