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Guide du mécanisme de feedback, de plaintes et de réponses

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Monitoring and Evaluation, Accountability and Learning (MEAL)
Medium: PDF Resource Type: Guidelines

Le Guide du mécanisme de feedback, de plaintes et de réponses de CRS présente les étapes et les normes de qualité visant à améliorer la conception, le démarrage, la mise en œuvre et la clôture du MFPR et souligne en quoi les actions clés des MFPR diffèrent lors d'une intervention d'urgence. Le guide est accompagné de 12 outils pratiques accessibles via le document PDF directement. Le guide FCRM est destiné à être une ressource principale pour les équipes de programme et d'intervention, le personnel MEAL et la haute direction afin d'accroître la responsabilisation, l'intégration de la protection et la sauvegarde dans notre programmation.

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    Catholic Relief Services is a 501(c)(3) non-profit organization. Donations to CRS are tax-deductible to the full extent allowable under the law.

    Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.

    We are the official overseas relief and development agency of the U.S. Conference of Catholic Bishops and a member of Caritas International and the National Catholic Development Conference.

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