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Institute for Capacity Strengthening

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ICS Learning Framework

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To ensure that the Institute for Capacity Strengthening (ICS) is rooted in a solid, evidence-based framework, CRS embarked on a process to define the areas of knowledge, skills and attitudes (KSAs) needed for successful partnership and capacity strengthening (P/CS). To begin, the team identified and interviewed experts in the fields of organizational development, capacity strengthening, and partnership, both internal to CRS and external; surveyed organizational development academic programs and literature, as well as peer agency approaches; and, identified common themes around KSAs and their impact on capacity strengthening outcomes. With these results, the Partnership and Capacity Strengthening team developed a framework with KSA areas, as well as detailed behavior indicators across increasing levels of mastery.  At the KSA level, the framework defines the following areas as critical for effective P/CS work. Together they build to a P/CS competency.

Doing Partnership and Capacity Strengthening well requires:

Knowledge: Something that is learned or discovered

  • Partnership Approaches
  • Capacity Strengthening Approaches
  • Organizational Development
  • Adult Learning

 

Skills: the ability to use and apply specific knowledge

  • Interpersonal and Communication Skills
  • Organizational Capacity Assessment
  • Organizational Analysis and Action Planning
  • Facilitation and Group Dynamics
  • Mentoring, Coaching and Accompanying
  • Institution Strengthening

 

Attitudes: a settled way of thinking or feeling, informed by knowledge and skills, typically reflected in a person’s behavior

  • Humility and Mutuality
  • Patience and Flexibility
  • Trust-building
  • Appropriateness
  • Empowering and Optimistic

 

The team believes that developing this learning framework will help CRS, and partner and peer agencies to: articulate what pcs competency looks like; identify and define learning outcomes across levels and KSAs; and identify learning content gaps and needs tp support performance.

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